Shipping Policy

SHIPPING TIMEFRAMES

Nairobi Deliveries

  • Same-Day Delivery: All orders placed before 6:00 PM within Nairobi metropolitan area will be delivered on the same business day.
  • Next-Day Delivery: Orders placed after 6:00 PM within Nairobi will be delivered on the next business day.

Outside Nairobi

  • 24-Hour Shipping: All orders for locations outside Nairobi will be processed and handed over to our courier partner, Wells Fargo
  • Delivery Timeframe: The final delivery time will depend on Wells Fargo’s delivery schedule for your specific location.

COURIER SERVICE

  • Primary Courier Partner: Newzon Digital partners exclusively with Wells Fargo Courier Services for all deliveries.
  • Tracking: Once your order is shipped, you will receive a tracking number via email and SMS to monitor your package’s journey.
  • Delivery Confirmation: Our system will notify you once your package has been successfully delivered.

SHIPPING COSTS

  • Cost Responsibility: All shipping costs are incurred by the customer.
  • Calculation Method: Shipping costs are calculated based on:
    • Distance
    • Package weight